Virginia
NE North Carolina and SE Virginia
We are licensed and serve both the North East region of North Carolina and South East region of Virginia
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Northern Virginia
NE North Carolina and SE Virginia
"I needed someone to repair my 20kw generator which was throwing an ‘under voltage’ error. The original installer got out of the generator business about as quickly as they got into it. Finding competent generator support is not easy.
I’ve got above ground power and a generator out of commission in December is no fun.
Vance showed up, diagnosed a bad controller within 15 minutes and replaced it right then and there. I was expecting to hear that he’d have to order a controller and return next week but he actually carries inventory on his truck.
Vance had the generator up and running in 30min. Including a test for commercial power outage.
Service was fast, courteous and professional.
Thank you Vance Electric!"
- Richard G.
★★★★★
" Positive : Punctuality, Quality, Responsiveness, Value
This was the fourth bid I had gotten for installing a whole house generator. The company came out to provide a quote very quickly, were extremely helpful in explaining all of my available options, and had a very competitive price. Furthermore, I felt very secure in their knowledge of what they were doing. Cannot list a single fault in the service I received."
- John M.
★★★★★
"So very grateful to have found an honest and reliable electrician. They have completed several projects for me and each time its been with great results."
- Scot S.
★★★★★
"Vance is by far the most knowledgeable and reliable electrician I've ever met. I highly recommend getting a Generac Generator from Vancelectric!"
- Chris K.
★★★★★
"My experience with them has only been with my generator. I had an issue with it a couple years ago and they were the only ones to respond. The tech was out the next day and quickly diagnosed the problem. He put me on a service plan to come out and change the oil and give it a once over every year. They have been prompt every time and I'm very happy with them. Reasonable price and excellent service."
- David N.
★★★★★
"Call Vance first and last! Their team installed a generator that required a new gas line installed. I can say, I am very glad I did. They worked around my crazy schedule and installed as committed and the price they promised. Since installed, I have had 3 short power outages and the generator worked without intervention. Great Job!"
- Paul M.
★★★★★
"I HIGHLY recommend Vancelectric! We wanted to install a generator. After calling for a couple different quotes, we found they really took the time to explain the various models and the installation process involved. They do professional, clean work. It's refreshing to find a contractor that's dependable as well. We will certainly call them back for more projects."
- Lisa G.
★★★★★
"I'm very pleased with the job Vance and his employees did with installing a backup generator. From providing a detailed estimate to setting the generator to final hookup and testing, Vance and his team were professional and reliable. I chose to go with Vance after researching 4 brands and 7 companies. His estimate was the most competitive and Generac offered the best warranty."
- Pam M.
★★★★★
"Vance and his team worked miracles for me! Highly professional, helpful, tidy and performed great work installing electrical for my new construction home. Highly recommend!"
- Valerie G.
★★★★★
"Excellent service. They worked so quickly and fixed our Generator without complaint. They were also able to fix it when another company could not. Great job."
- Ryan F.
★★★★★
"Vance and the team did a great job. My neighborhood is old and has frequent outages, I cannot afford to be without power due to my elderly mother living with us. Vance and the team were in and done in 2 days minus the inspection. I can be at ease now knowing I have automatic backup power. Thanks and awesome job. I recommend using Vance to anyone who is considering having a generator installed."
- Joseph R.
★★★★★
"Vance Electric came out and serviced our Generac 25 KW Generator which had malfunctioned due to the battery being dead and the wiring being previously done incorrectly to the transfer switch. They are very knowledgeable and efficient as well as the most cost effective of any authorized Generac Generator company I called by far!!!"
- Danny S.
★★★★★
"We finally got fed up with the power company's repeated outages during snow or other weather events and decided to get a backup generator for the house. Our next door neighbor recommended Vance and we went with him without the exhaustive research I usually do before taking on a major expense.
And I'm so glad we did. We got a 22 kw Generac propane-based generator and a 1000 gallon underground tank. The experience was superb from the very beginning to the very end. Vance is outstanding in every respect. In my opinion he has achieved excellence in his profession. The work was completed with highest quality, and well worth the money."
- Charles S.
★★★★★
"Vance electric installed our Generac Generator. We were very happy with the installation process and will be using them for the annual maintenance."
- Katina S.
★★★★★
"This was the fourth bid I had gotten for installing a whole house generator. The company came out to provide a quote very quickly, were extremely helpful in explaining all of my available options, and had a very competitive price. Furthermore, I felt very secure in their knowledge of what they were doing. Cannot list a single fault in the service I received."
- John M.
★★★★★
"I highly recommended Vance Electric. Very professional, experience, responsive, and provide great quality service. Putting in a new backup generator, Vance was very professional and patient in explaining what to expect, what paper work and process to fill out with the HOA, and Vance took care of everything from A-Z. During one of the big storms, the generator went into reset mode. We called and Vance is at our house within 10 minutes time frame to address the issue. Vance and the team, thanks so much for the great work that you provide to the customers."
- H.V.
★★★★★
"I worked for Vancelectric for almost 2 years. Of all the jobs I've had this one was by far the best. Everyone that I worked with is knowledgeable, honest, and always worked hard to get the job done right. Vance always put the customer first and made sure they were happy after the work was done. It was a pleasure working with such a great crew and I wish them all the best. I highly recommend Vancelectric for any electrical and generator work you need."
- Randy K.
★★★★★
"This company is excellent. I don't know how they could have anything but 5 stars. They fixed work that other electricians could not fix. They were on time, polite, friendly and just outstanding overall. I strongly recommend them."
- Ryan F.
★★★★★
"This company is good about when I need to schedule routine maintenance services. Anything schedule related is fine. Might have to wait a week or two but they come out. But, we've had lots of small problems with the generator that is fairly new and these problems are enough to cause the generator to stop working. They are not problems related with Vancelectric but with the generator itself.
Now, when it comes to after hour or emergency services imo this company fell short for us. I've been disappointed more often than pleased. I have to follow up quite a bit to keep reminding them that we need help. Eventually after feeling guilty for bothering them so much they come through. I don't think it should take days; rarely, in some cases a week or more for someone to come out and diagnose a problem.
I can get another company but, I do feel like Vancelectric knows what they're doing and I trust them. I wish they would show one of their loyal customers prompt emergency service when things go wrong on a generator that's only a couple years old that they installed.
Overall I think this is a good company just a bit of improvement is needed for very good service."
- Chris S.
★★★★★
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