7 Tips on Choosing a Generator Repair Service for Homeowners

Vance Electric • October 21, 2021

Are you wondering how to find the best generator servicing near me?

Your home is where the heart is. At all times, you strive to make it your dream home with optimal functionality and aesthetics. And to solve the inconveniences of power outages, you already have a backup generator.

You no longer have to worry about chilling or high temperatures, pipes freezing, food spoils, or damage of electronic appliances in your home due to power outages. However, like any other running machine, a generator can malfunction. When it does, you need a reliable generator repair service to save the day.

Quick repair is necessary whether malfunctioning is caused by dead batteries, coolant or fuel leaks, burnt board components, or damaged by extreme weather. However, you can't turn to any repair service.

A rogue repair service only adds salt to the injury. With their inexperience, worse and costly damages can result.

To shun this, find a skilled and reputable generator repair service. They possess in-depth knowledge to diagnose generator issues and provide efficient solutions promptly.

But with a myriad of options, how do you make the right choice? Read more to learn 7 key tips on choosing the right generator repair service.

1. Ask Around

It's quite confusing if you are facing a generator malfunction for the first time. You don't know where to start or what to look for when choosing a repair service. But relax, do you know a friend, relative, or neighbor with a generator?

If any of them have a residential generator, they can offer reliable leads. They are likely to have worked with a generator repair service whom they can recommend to you.

Not only are you going to get one or two names for local repair service providers, but they also give you crucial tips to work with these experts.

When offered a few names, please don't reach out to them immediately. Conduct due diligence to confirm that the one you opt for offers top-quality generator repair services.

2. Search the Internet

In case you don't know anyone in your inner circle with a generator, check online. A simple search about 'generator repair services near me' will give numerous options. However, not any of these options suits you best; you need to exercise caution.

Out of the many options, pick several potential service providers. Carry out detailed background checks about them to know more. Go through each provider's website to get details about the services they offer and who they are.

3. Reputation

What are past clients saying about the potential companies on your list? What kind of experience did they have working with the company? Before hiring any generator repair service, have an idea about what it is like to work with them.

Reading online reviews and feedback from previous customers can give you insight into working with potential providers. Here, you get the info right from the horse's mouth.

Typically, every business has both positive and negative reviews. However, if you find a provider with multiple negative reviews, move to the next; it's a red flag. Remember the criticism or praise you come across reflects the respective provider.

In addition, check on their rating and any complaint against them on Better Business Bureau and Yelp.

4. Experience

The utmost consideration to make when picking a generator repair service is experience. Of course, you don't want an inexperienced provider to work on your unit, do you? Confirm repair technicians have the necessary training and skills and have been in the industry for years.

A well-established repair company has already dealt with numerous generators of all types. They are adept at diagnosing, identifying, and repairing common generator issues. Also, working with an experienced contractor could mean they already know your generator's problem and have a quick solution.

When choosing a generator repair service, hire an experienced company for a fast and efficient solution.

5. Consider Professional Standards

The right service provider should possess a high level of professionalism. Working with a provider who doesn't care about professionalism can cause a lot of frustrations.

When reaching out to the company, be attentive to how their customer support talks to you. Do they answer all your questions to satisfaction? Any sign of unprofessional conduct should disqualify the company from your list immediately.

As a client, you should be treated with the utmost respect.

6. Check on Licenses and Insurance

Does the potential generator repair service have a valid license? Every state has unique requirements for generator repair providers to meet before they are issued with a license. Apart from asking if the company has insurance, ask to see it to avoid tricks.

Also, confirm the service provider is allowed to operate in your area.

Don't forget to check if the provider has insurance. This is necessary to alleviate any burden on your side resulting from damages or injuries during the repair.

7. Consider Availability

Generator malfunctioning can happen anytime and when least expected. When picking a generator repair service, ensure you can reach out to them all round the clock.

Imagine your generator breaking down on holiday, at night, or on the weekend. Do you have to remain in darkness until they resume to offer the services? The service provider you choose should avail these services anytime you require the services.

In addition, inquire about their response time. You don't need a company that operates 24/7 but takes hours to respond when you call them. When reading reviews and testimonials, check if there are any complaints about their response time.

Look for Generator Repair Service Today

A backup generator is one of the best additions you can have in your home. However, due to several reasons, a generator can malfunction. In such instances, you need a reliable generator repair service to come to your aid.

The above tips can get you started in choosing the best service provider to fix your residential generator.

Are you looking for a generator repair service in North Virginia or North Carolina? At Vancelectric LLC, we got you covered. We are a highly experienced, licensed, and insured electrical contractor offering top-quality electrical and generator services.

< Older Post

Newer Post >

Storm Preparedness: Why Backup Power Is a Must-Have for Your Family

By Vanceelectric • March 18, 2025

According to the National Centers for Environmental Information, each of the twenty-seven weather disasters that occurred in 2024 cost more than one billion dollars . Part of the reason these storms are so expensive is that they can knock out power infrastructure, causing outages. That is why it is so essential to have home backup power . But where do you get this type of reliable power backup power? And what safety considerations should you take into account? This emergency power options guide will answer these questions to prepare you for the next storm. The Risks of Power Outages During Storms Power outages during storms create various challenges, many of which can severely impact families. Losing electricity disrupts everyday routines, affecting lighting, heating or cooling systems, and access to communication. This makes staying connected with emergency services, loved ones, and weather updates difficult, leaving families vulnerable during a crisis. Beyond daily inconveniences, power outages also pose significant health and safety risks. Without refrigeration, perishable food can spoil, increasing the risk of foodborne illness. A prolonged outage can become a medical emergency for individuals who rely on medical devices such as oxygen concentrators or CPAP machines. Additionally, extreme temperatures can make homes uninhabitable, leading to dangerous conditions, particularly for children, older people, and those with health concerns. The financial burden of power outages can also be substantial. A sudden power surge can damage expensive electronics and appliances, leading to costly repairs or replacements. Types of Backup Power Solutions Several types of home backup power solutions are available, each with unique benefits and considerations. Portable generators offer a cost-effective and flexible option capable of powering select appliances. However, they require manual setup, fuel storage, and proper ventilation to prevent carbon monoxide poisoning. These generators are ideal for short-term power outages but require careful handling to ensure safety and efficiency. Learn more about in-stock generators . Standby residential power generators provide automatic power restoration during an outage for a more seamless solution. These units are permanently installed and typically run on natural gas or propane, eliminating the need for refueling. Standby generators can power an entire home and offer a reliable, long-term solution. However, they require professional installation and regular maintenance to maintain optimal working conditions. Read about professional generator installations and their benefits. Battery backup power systems provide another alternative, storing electricity during outages. While they are well-suited for short-term power needs, their effectiveness depends on battery capacity. For families looking for a sustainable and long-term solution, combining solar power with battery storage ensures electricity is available even during extended outages. Just make sure you are choosing the right generator . Choosing the Right Backup Power for Your Family Selecting the best backup power solution depends on various factors, including household power needs, budget, fuel availability, and ease of maintenance. Assessing power requirements is the first step in determining which appliances and systems must be operational during an outage. Understanding essential devices' wattage and energy consumption helps identify the appropriate generator size. Find the size generator you need to ensure your home is adequately powered. Budget is another critical consideration. Portable generators have a lower upfront cost but may require frequent refueling and maintenance. Standby generators involve a higher initial investment but provide automatic power restoration and long-term reliability. Battery backup systems and solar power solutions also have varying price points, with potential long-term savings on energy costs. Explore the complete guide to generator installation to make an informed decision. Fuel availability plays a crucial role in backup power planning. Portable generators often run on gasoline, which can be scarce during severe weather events. Standby natural gas or propane generators provide a more consistent fuel source. Battery-powered solutions eliminate the need for fuel but depend on stored energy capacity. Learn about the benefits of a Generac standby generator for a dependable energy source. Some generators require frequent servicing, while others offer automated operation with minimal intervention. Proper installation and routine maintenance ensure the system functions correctly when needed. Get essential maintenance tips to extend the lifespan of your generator. Safety Considerations When Using Backup Power Backup power solutions provide security during power outages, but proper usage is essential to prevent safety hazards. Portable generators can produce carbon monoxide poisoning , which is a significant risk. Therefore, it is crucial to operate them outdoors, away from windows and doors. Homeowners should install carbon monoxide detectors to monitor indoor air quality and prevent exposure to this deadly gas. Electrical hazards are another concern when using backup power. Qualified professionals should always install generators to avoid the risk of electrical shocks, short circuits, or fire hazards. Proper grounding and adherence to local electrical codes ensure safe operation. Find out more about preparing your home for generator installation. Safe fuel storage and handling are also vital when using generators. Gasoline and propane should be stored in approved containers and kept away from living spaces. Spills should be cleaned immediately to reduce fire risks. Routine maintenance, including oil changes and component inspections, helps keep generators in peak condition and ready for emergency use. Learn more about generator repair and warranty services . Additional Storm Preparedness Tips Beyond the benefits of professional generator installation for backup power, families should take additional steps to prepare for storms. Create an emergency kit stocked with the following: Non-perishable food Water First-aid supplies Flashlights Extra batteries A battery-powered radio or alternative communication method helps families stay informed about storm developments and emergency updates. Developing a family emergency plan is also critical. Establishing communication protocols, designating meeting points, and outlining evacuation routes help ensure everyone knows their role during an emergency. Staying informed through weather forecasts and local emergency alerts provides valuable time to implement preparedness measures. Need Home Backup Power? Contact Vance Electric Investing in a reliable home backup power system is a crucial component of storm preparedness. It ensures your family's safety, comfort, and financial well-being during unforeseen power outages. Here at Vance Electric, we know how important it is to get an experienced installer for your backup needs. That is why we offer nearly three decades of experience. So, if you are ready for the electric help you need, contact us today.